Vanliga Frågor

How many pieces are in the puzzles?

Our puzzles contain 1,000 pieces and are designed for adults. They are recommended for ages 14 and up.

How large are the puzzles?

The completed puzzle measures 50 × 70 cm.

What is included in the box?

Each puzzle includes 1,000 puzzle pieces, a poster featuring the artwork, and a cotton bag for storing the puzzle pieces.

Who are the artists behind the artwork?

We collaborate with selected artists and illustrators. You can learn more about them and their work on our Artists page.

How long does delivery take?

The standard delivery time within Sweden is approximately 3–8 business days. During periods of high demand, delivery may take a little longer.

How much does shipping cost?

The current shipping cost is shown at checkout before you complete your purchase. We offer free shipping within Sweden when you purchase two or more puzzles.

Can I return a puzzle?

Yes. When purchasing online, you generally have a 14-day right of withdrawal from the day you receive your order.

For information on how to exercise your right of withdrawal and register a return, please see Returns & Right of Withdrawal.

Can I return a puzzle if the plastic wrapping has been opened?

Our puzzles are sealed in protective plastic. If the seal has been broken, the value of the product may be affected. Please see our full terms and conditions under Terms & Conditions.

What should I do if my puzzle is damaged or something is missing?

Contact us at info@teatimepuzzles.se and include your order number and a description of the issue. If the product or packaging is damaged, please include photos if possible, and we will be happy to assist you.

Can I buy Tea Time Puzzles in a physical store?

Our puzzles are available through our online shop and may also be available from selected retailers. You can find our current retailers on the Where to Find Us page.

How can I contact you?

You are welcome to contact us at info@teatimepuzzles.se or through our contact page.